If order is reimbursed by the marketplace,should I reimburse you ?

The role of C2 Capital is to speed up your payments. In the case of returns or refunds, the amount of these orders will be deducted directly from the Reserve taken upstream on the financing line. In the event that

How can we stop our partnership?

You can ask to stop at any time by sending us an email. The end of our cooperation will be effective when 100% of the orders we have funded will be paid for by the marketplace. In the event of

Can I select the orders I want to finance through C2 Capital?

No. The service is only eligible for all orders from a marketplace. Once you choose C2 Capital for a marketplace or several marketplaces, all sales made on this platform will be financed.

How returns or refunds are processed?

In the case of returns or refunds, the amount of the order will be deducted directly from the Reserve taken upstream on the financing line. In the event that the amount of reimbursements is greater than the amount of collections

Do I need to share bank details?

Yes. If you are eligible, you will have to send us your bank details in order to receive your funds and you will have to send an email to your Marketplace account manager and ask to replace your bank information

What is the cost of service?

The service costs €199 / month + a commission on funded transactions, ranging from 1.5% to 2.5%, based on your volume and performance on the store. The commission is defined at the time of subscription. It can be revised anytime